Frequently Asked Questions


What about refillable containers like S’well or Klean Kanteen?

Our research tells us that consumer behaviour isn’t changing fast enough to combat the global plastics crisis and believe that substituting plastic with a sustainable alternative is a step in the right direction. In an ideal world, everyone would use a refillable bottle- it's our best defence against single-use plastics. If you choose to buy packaged water, please consider the environment.

Do you filter your water?

Yes, our water is micron filtered as it comes out of the ground and passes through UV treatment for disinfection. Our spring water does not require or use any chemical treatment.

Do you add anything to your water?

Absolutely not, our water is delivered to you as nature intended. We are pleased to provide the highest quality naturally alkaline spring water, and we’re proud to use 100% Australian sourced water.

Is your water alkaline, and does it contain natural minerals?

Our water is alkaline with a natural pH of 8.1, a particularly rare pH for Australia. Our water contains plenty of natural minerals and is particularly rich in;
- Magnesium (32 mg/L)
- Calcium (23 mg/L)
- Sodium (36 mg/L)
- Bicarbonate (240 mg/L)

Are there any benefits of alkaline water?

recent study that included 100 people found a significant difference in whole blood viscosity after consuming high pH water compared to regular water after a strenuous workout.

Those who drank high pH water reduced viscosity by 6.3 per cent compared to 3.36 per cent with standard purified drinking water. This means blood flowed more efficiently with alkaline water. Improved blood flow can increase oxygen delivery throughout the body.


Curious about something not listed here?
Feel free to ask us anything and we’ll respond with some insight as soon as we can.